Returns & Exchanges

Not quite fitting right? How to return or exchange your garments.

Do you refund sale items?

Yes, we do! Just because you got something for a steal, doesn’t mean you shouldn’t be able to get a refund. Our Deliveries & Returns applies to both sale and full price item(s).

How do I return my online order?

We will gladly accept the return of item(s) within 14 days of your receipt of the order for Australian customers and 30 days for international customers, given the item(s) meet the following conditions:. Return your online purchase by post for a flat

Can I return items purchased from Myer to an INDIE KIDS store or online?

Unfortunately INDIE KIDS will not accept the return of items purchased from Myer department stores. The return or exchange of any INDIE KIDS, ROLER or INDUSTRIE items purchased in Myer are governed by the returns policies of the relevant department s

Can I return for change of mind?

We understand that little guys can be picky, so it’s no problem if he changes his mind. We can return your purchase, provided it meets all of our Deliveries & Returns Conditions.

Can I return and exchange items that I bought in-store?

If you’ve bought something at one of our freestanding INDIE KIDS stores and you’ve changed your mind, bring it back within 14 days of your receipt of purchase and we’ll happily exchange it or issue a note of credit.

Can I return FINAL SALE items?

FINAL SALE: Items marked as “Final Sale” are not eligible for returns or exchanges due to change of mind. If an item is faulty, you may be entitled to a replacement or refund after assessment by our Customer Experience team. If you're unsure, you can